Service Coordination Executive (Construction Equipment) - Career at ACI Motors Limited

Company: ACI Motors Limited

Job Type: Full Time

Work Place: Dhaka

Job Description

Job Summary

ACI Motors is one of the most growing subsidiaries of ACI Limited. We have Agricultural Machinery, Infrastructural Development Machinery, Automobiles (Yamaha & Foton) & other machinery in our product line.

Job Description

Vacancy
- 1

Job Context
- ACI Motors is one of the most growing subsidiaries of ACI Limited. We have Agricultural Machinery, Infrastructural Development Machinery, Automobiles (Yamaha & Foton) & other machinery in our product line.
- Construction Equipment unit of ACI Motors distributes machinery such as Excavator, Loader, Crane, Concrete Machinery, and other infrastructure development equipment of globally recognized brands, such as; KOBELCO, AJAX, LOVOL & CASE.
- Service Coordination Executive will be responsible for ensuring proper after-sales service operations of the construction equipment team.
- Website: acimotors-bd.com
- Facebook:

Job Responsibilities
- Establish and execute a proper customer feedback system and ensure customer satisfaction.
- Ensure proper communication with service engineers and technicians and provide necessary logistics support.
- Coordinate with marketing/sales team of construction equipment division and work closely with support departments (Finance, commercial, supply chain, HR, and other departments) on day to day operations works.
- Plan and arrange service campaigns and perform service marketing activities.
- Claim warranty to the principal with proper documentation.
- Visit the Field frequently to ensure customer as well as field forces satisfaction.
- Prepare and submit all scheduled reports, tour reports, and expense bills.

Employment Status
- Full-time

Educational Requirements
- Bachelor of Science (BSc) in Mechanical Engineering

Experience Requirements
- 1 to 3 year(s)

Additional Requirements
- Age 21 to 32 years
- Sound technical knowledge.
- High communication and social skills.
- Sound skills in MS Office.
- Experience in after-sales service dept. of Automobile/Construction Equipment will be an added advantage.

Job Location
- Dhaka (Tejgaon Industrial Area)

Salary
- Other benefits will be provided as per policy.

Compensation & Other Benefits
- T/A, Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Provident fund, Insurance, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
- Leave Fare Assistance (LFA)
- Transport (Pick & Drop)

Experience 1 year - 3 years Relevant Fields

Keyskills Not Mentioned